TERMS OF SERVICE

Payment and Commission Information

Upon acceptance of your commission, a 20%, non-refundable down payment of the commission price must be sent before any work begins. The suit will not be sent before it is fully paid off. A final price (including tax) will be agreed upon once your commission has been accepted. Funds should be sent through Paypal or mailed checks unless otherwise stated. 

Customers must be at least 18 years of age or have a parent/legal guardian contact me on their behalf before their commission is accepted or any payments are sent.

Payment Plans

All payment plans include the 20% down payment.

Available plans are: 

Paying in full at the time of down payment

Monthly payment plans (no lower than $100 each)

Custom payment plans (to be agreed upon case-by-case)

Deadlines

Deadlines, such as due dates for conventions, must be communicated either with the initial quote email or at least 2 months before said date. I cannot always guarantee work will be done by that date - however, I will do my best to accommodate these preferences if possible. Deadlines may affect the final price of your commission.

Character Design

Only commission costumes of your own character. If a character is not your own, or is blatantly stolen or copied from another, you will not be granted a commission. Each commission, regardless of size, requires a clear, SFW reference sheet or other suitable reference image. This reference image must be un-shaded (or only lightly shaded), show at least 2-3 shots of the character, and contain no nudity or genitalia. Additional reference images are always appreciated.

Agreements, Refusals, and Cancellations

Everything agreed upon by both parties in writing (including email, social media, texting, etc.) is a binding agreement. By accepting a commission you agree to all terms of service listed on this page. These terms and conditions are subject to change.

I will not create:
• Anything religious or political in nature, including religious or political symbols, flags, and gender/sexuality symbols and colors.
• Anything depicting offensive, derogatory, or hateful gestures or language.
• Any NSFW, kink/fetish, or otherwise adult content or imagery.
Any NSFW/adult additions to suits, such as crotch zippers or faux nipples or genitalia.
• Any copyrighted characters, or characters designed to closely mimic them.
I am allowed to decline any commission for any reason, including personal/family issues, closed commissions, or inappropriate or stolen characters.
 
If you are unsure whether or not your design fits the above criteria, please contact me to discuss the design. I am always willing to work with people and come to an agreement on designs.

Shipping
Shipping costs are estimated in the initial price of a commission. Final costs will be added into the final payment once the suit is complete. Priority shipping and shipping insurance are both available at a higher cost. I am not responsible for loss or damage to any commission in transit. Deliveries at cons or furmeets I attend are free.

 

Sizing and Measurements
If you are commissioning a full suit, you must send me certain measurements and a Duct Tape Dummy (DTD). When creating this DTD, please be sure to:
• Ensure the DTD is an accurate, reliable replica of your body.
Mark and cut clean side seams.
Mark the base of the spine - or wherever you would prefer the suit tail to fit.
Please be aware that if you gain or lose a significant amount of weight, or if you grow significantly during the time your commission is being made, I cannot guarantee the suit will fit. If you expect your body to grow or change during the commissioning process, please either wait to commission me or inform me of this when you first ask for a quote. Depending on the commission, I may ask for additional measurements.
If you plan on wearing a cooling vest under your fursuit, need help with creating a DTD, or require any other additions, please let me know and I will be happy to help you.

 

Warranty
All customized work comes with a 30-day warranty, beginning the day it is received. (Pre-mades are an exception: Any issues in a pre-made will be disclosed before purchase). This warranty covers defects of materials or construction, but does not cover:
• Alterations not made or suggested by Hobby Horse Creations
• Normal wear and tear
Website Content
You may not redistribute photos, logos, or other work without permission. All content belongs to myself and, in some cases, my commissioners.